Privacy Policy
1. Purpose of This Privacy Policy
Brand Mindz Global Technology Pvt Ltd (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of individuals who interact with our website, services, and communications.
This Privacy Policy explains how we collect, use, store, process, and protect personal data in accordance with:
- Digital Personal Data Protection Act, 2023 (India)
- Global data protection principles (lawfulness, transparency, minimization)
This policy applies to website visitors, prospective clients, business clients, partners, and vendors.
2. Scope of Personal Data Covered
We may collect and process the following categories of personal data:
a) Identity & Contact Information
- Name
- Email address
- Phone number
- Company name
- Job title
b) Business & Transactional Data
- GST details
- Billing and invoice information
- Payment confirmations
- Proposal and contract communications
c) Technical & Usage Data
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and analytics data (as per Cookie Policy)
d) Marketing & Communication Data
- Enquiries submitted via forms
- Campaign interactions
- Email communications
- Call or meeting records (where applicable)
3. Purpose of Data Collection
We collect personal data only for legitimate business purposes, including:
- Responding to enquiries and consultations
- Providing contracted services
- Issuing invoices and processing payments
- Managing client relationships
- Improving website performance and user experience
- Marketing and remarketing (with consent where required)
- Legal, regulatory, and compliance obligations
4. Legal Basis for Processing (DPDP Alignment)
Personal data is processed based on:
- Consent provided by the data principal
- Legitimate business interest
- Performance of a contract
- Legal or regulatory obligation
Consent may be withdrawn at any time, subject to contractual or legal limitations.
6. Data Sharing & Disclosure
We do not sell or rent personal data.
Data may be shared with:
- Payment gateway providers
- Analytics and advertising platforms
- CRM and communication tools
- Legal, accounting, or compliance service providers
All third parties are required to maintain reasonable data protection standards.
7. Cross-Border Data Transfers
Certain tools or service providers may process data outside India. In such cases, we ensure appropriate safeguards consistent with applicable data protection laws.
8. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfil business and contractual purposes
- Comply with legal and regulatory requirements
- Resolve disputes or enforce agreements
Data no longer required is securely deleted or anonymized.
9. Data Security Measures
We implement reasonable technical and organizational measures to protect personal data, including:
- Access controls
- Secure servers and platforms
- Limited internal data access
- Regular security reviews
However, no method of transmission over the internet is completely secure.
10. Rights of Data Principals (DPDP Act)
As a data principal, you have the right to:
- Access personal data
- Request correction or updating
- Withdraw consent
- Request erasure (subject to legal obligations)
- Grievance redressal
Requests may be submitted using the contact details below.
11. Children’s Data
Our services are intended for business users. We do not knowingly collect personal data from individuals under the age of 18.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal or regulatory changes
- Operational updates
- Technology changes
Updates will be posted on this page with a revised “Last Updated” date.
14. Grievance & Contact Information
For privacy-related queries, requests, or grievances, contact:
Brand Mindz Global Technology Pvt Ltd
Perungudi, Chennai, Tamil Nadu, India
Email: headoffice@brandmindz.com
We will respond within a reasonable timeframe as required by applicable law.